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Travel Editions |
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Travel Editions Information
- Consumer Protection
- The air holidays operated by Travel Editions Ltd., are ATOL protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. Our ATOL number is 3525. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you may have paid to us for an advance booking. We are also members of the Association of British travel Agents (ABTA No V3120), ensuring both your financial protection and high standards of professionalism and reliability. Over the past 9 years, our holidays have enjoyed the recommendation of many newspapers and magazines, so you know you are in safe hands. (www.abta.com). We are also members of the Association of Independent Tour Operators (AITO).
- Holiday Insurance
- Travel Editions Ltd are happy to recommend to you the following insurance that has been arranged for us by Global Travel Insurance Services Ltd and which is underwritten by AXA Insurance UK plc. Both companies are Authorised and Regulated by the Financial Services Authority (FSA). This insurance has been specifically designed so that it covers all of the holidays that we feature, protecting you in full if you have to cancel and providing you with the very best and most effective protection if you are unfortunate enough to require medical attention whilst away from home. Don’t take unnecessary risks by insuring your holiday anywhere else as we cannot accept any responsibility or provide assistance if problems arise as a result of inadequate cover. We are confident that this policy is best for you. A full policy wording will be sent to you with your confirmation of booking. Full details are also available upon request. This insurance will automatically be included for you. If you do not wish to be included in this insurance, your must state this on the booking form and must provide us with details of your alternative insurance at the time of booking. This insurance is only available to persons who are permanently resident and domiciled in the UK and is valid for holiday between 01/01/10 and 31/12/10.
- Insurance Product Suitability
This insurance is suitable for persons whose Demands and Needs are those of a traveller whose -- Individual round trip starts and finishes in the UK and is of no more than 4 months duration.
- Age is 90 years or less and is a permanent resident of the United Kingdom.
If you would like more information or are unsure of any details contained herein, you should ask Global Travel Insurance Services Ltd for further advice. - Summary of Cover:
(Main policy limits only, please see the policy document for other limits that may apply).- Cancellation & Curtailment £3,000
- Personal Accident £15,000
- Medical & Other Expenses £5,000,000
- Hospital Benefit £300
- Personal Luggage Money & Valuables £2,000
- Loss of Passport £200 (Nil)
- Travel Delay (a) £60 (b) £3,000
- Missed Departure £500
- Personal Liability £2,000,000 (£250)
- Legal Expenses £25,000
Increased Excesses - For person’s aged 65 or over the Cancellation & Curtailment and the Medical & Other Expenses excess is doubled. For person’s aged 76 or over the Cancellation & Curtailment excess is increased to £150 and the Medical & Other Expenses excess is increased to £200.
Increased Excess for Pre Existing Medical Conditions - There is no need to advise us of your pre existing health conditions. Provision for the acceptance of all pre existing health conditions has been made by the application of increased excesses in the event of claims arising.
For claims arising from the treatment of any pre existing illness the excess is further increased as follows –
Under the Cancellation & Curtailment section - double the normal excess.
Under the Medical & Other Expenses section -- For persons aged under 65 years the excess is increased to £250.
- For persons aged 65 to 75 years the excess is increased to £500.
- For persons aged 76 to 90 years the excess is increased to £1000.
- Emergency Assistance
There is a 24-hour emergency assistance service included in the policy so that any insured person may seek assistance in medical emergencies whilst on holiday. Full details are contained in the policy document. - Main Health Exclusions
We will not pay for claims arising Where You or any person upon whose health the trip depends- are undergoing tests for the presence of a medical condition receiving or on a waiting list for or have knowledge of the need for treatment at a hospital or nursing Home.
- have received a terminal prognosis.
- suffer from any psychiatric disorder, anxiety state and/or depression suffered by You for which You have previously received treatment or have been diagnosed prior to the date of booking or of issue of the insurance.
- are pregnant or as a result of childbirth.
- are travelling against the advice of a Medical Practitioner or for the purpose of obtaining medical treatment abroad.
- suffer from a medical condition diagnosed or for which hospital treatment was received within 12 months prior to the date of booking.
- Insurance Product Disclosure
Cancellation Rights
The Insurer provides a Money Back Guarantee enabling you to cancel the insurance within 14 days of issue should the policy not meet your requirements. No refund of premium is provided for cancellations after this time.
Claims
Claims are handled by Towergate Chase Parkinson who act on behalf of the Insurers and not the customer in relation to any claim. The telephone number is 0870 906 3144.
General Queries
If you have any query regarding the cover provided you may contact Global Travel Insurance on 01903 203933 for advice.
Applicable Law
The law applicable to this insurance contract is English Law. - Passorts, Visas and Vaccinations
- A standard 10 year British passport is required for our holidays. This must be valid for at least 3 months beyond your planned date of return travel (Lithuania, Estonia, Czech Republic 6 months). If your passport expires earlier than this, it may still be acceptable but you should contact your local passport office or the consulate or embassy of the court to be visited for detailed advice. It is the individuals responsibility to ensure that their passport is valid and in order. Clients applying for a new passport, or renewing an expired one should allow 8 weeks for the application to be processed and up to 3 months if applying between February and August. Further information can be found on the following website: www.ukpa.gov.uk. Passengers of other nationalities should check with the consulate or Embassy of the country you are visiting. At the time of going to press, no vaccinations or visas are required for our tours.
- Holiday and Accommodation Information
- Every effort has been made to provide as much information as possible about your holiday, especially regarding accommodation and excursions. All the information has been carefully checked and is correct at the time of going to press. Please bear in mind, however, that from time to time certain facilities, excursions and entertainments may be altered or withdrawn due to lack of demand, weather conditions, essential maintenance work or other circumstances beyond our control and that facilities and entertainment may furthermore be restricted both in the hotel and resort, should your holiday take place during early or late season. The star rating for the hotels used on our tours are as awarded by the relevant authorities; which varies from country to country. All our tours include hotel that have either been visited by a member of staff or recommended by our local agent. All rooms have private facilities unless otherwise stated.
- Single travellers – Generally, single and double rooms carry the same price, which means that single supplements for certain itineraries can seem high. We would be pleased to arrange for single clients to share with another client, however this is subject to somebody in the same situation booking on the tour.
- Triple rooms – When booking triple rooms, please bear in mind that the third bed placed in the room may be a camp-style bed or sofa bed. Triple-bedded rooms may not be available at all hotels. Please ask for details.
- Holiday Duration
- The duration of holidays is described in number of days and in all cases includes the day of departure from the UK and the day of arrival back in the UK.
- Timings
- All timings given are purely an indication and are subject to alteration by airlines etc. Full details concerning departure times and pick-up points will be given in your final joining instructions.
- Special Requests
- These should be advised at the time of booking, and noted on the booking form. Although we shall endeavour to meet special requests, this is dependent on our suppliers and we cannot guarantee that your requirements will be met.
- Safety
- Your safety and security is our first consideration. In the event of the Foreign Office advising against travel to a certain country, we would act on this advice. Although we take every precaution in looking after you on tour, the responsibility for your personal safety and welfare and the care of your possessions is obviously the same as that which you exercise whilst at home. Extra care should be taken when walking around cities, especially at night and we recommend you stay in well lit, populated areas. It is also unwise to carry valuable items or wear expensive jewellery. Further information can be found on the following website: www.fco.gov.uk
- Fuel and Currency Details
- The price of your holiday is fully guaranteed and will not be subject to any surcharges.
- The Euro
- As from 1 January 2002 the Euro became the common currency throughout the 13 Member States participating in EMU (Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal and Spain). All Euro coin and notes can be used anywhere within the 12 member states. For more information on the Euro visit www.europa.eu.int/euro/entry.html
- Data Protection Policy
- In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, we need to use the information you provide such as names, address, any special needs/dietary requirements etc. We take full responsibility for ensuring the proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons). You are entitled to a copy of your information held by us. If you would like to see this please contact us. We may make a small charge for providing this.
- Flight Details
- Our itineraries use a number of reputable airlines and all our costs are based on economy class unless otherwise stated. All flight times as stated on your confirmation invoice are based on local time. Please note that all flight times are subject to alteration by the airline. Modern jet aircrafts are used on all our tours, however, we are unable to confirm the exact type of aircraft prior to departure. Final joining instructions will be sent 10 days prior to departure
- How to Book - and what happens next?
- Don't delay! Simply complete our online booking form or give us a call on 020 7251 0045. Final joining instructions and documentation will be despatched approximately 10 days before travel.
