As the nation emerges slowly from lockdown, the prospect of being able to travel is starting to become apparent, and we have a wonderful range of holidays, both in the UK and abroad. But it is critical that you, our valued customers, feel both safe and confident to travel, and, just as importantly, are as safe as it is possible to be, when on tour. Of course, the information, scientific advice and government rules are changing on an almost daily basis, but rest assured that your safety is our number one consideration when assessing if a tour should go ahead and what measures need to be implemented to ensure that it operates as safely as possible.
Social distancing measures:
Amendments and flexible booking conditions
Clearly, no-one can guarantee 100% safety from this or any other virus, but it is sensible and responsible for us to foresee issues and plan for them so that our clients feel as safe as possible and are exposed to a minimum level of risk. It may be that scientific advances preclude the need for some or all of these measures, and we are obviously hopeful that this is the case. For some people, any risk is too much and we respect that decision, too, but we would like to assure those that want to travel, that our tours will be as safe as possible within reasonable constraints.
The situation is changing rapidly and we will be updating this page as we are notified of any changes by the FCO, but for up-to-the-minute advice, please visit: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
We understand that the situation regarding Coronavirus is concerning for everyone, but we’d like to re-assure you about taking a holiday with Travel Editions. We are closely monitoring the FCO and ABTA advice in order to best look after our customers and ensure that we are able to act on your behalf with the most up to date travel information.
We will contact customers with bookings that need to change or cancel because of updated travel restrictions. Our dedicated team will call you and follow up with an email if your tour is affected by travel restrictions.
You can view the latest information online quickly via the FCO website if you would like to see the most up to travel advice please follow the link below: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
Most holidays in the next few weeks have been cancelled according to government advice. Those further ahead are still planned to be going ahead, but clearly the situation reqarding various countries’ situation and response to the crisis is changing rapidly on a day by day basis. At present, we are looking at tours 21 days ahead on a day by day basis so that we can process all the administration required in a controlled manner. It is very likely that more tours will cancel as we head into July & August but at present we have no way of predicting which tours and when. If you decide to cancel your holiday ahead of our decision, our normal terms and conditions apply and you will incur cancellation charges accordingly. If the tour is subsequently cancelled by us, you will not be entitled to a refund of these cancellation charges.
For up to date information we would like to refer you to ABTA’s comprehensive Q&A’s page: https://www.abta.com/news/coronavirus-outbreak
Here you can find most of the answers to different scenarios. If you still have individual questions about your break after visiting this page then please feel free to contact us to discuss your options. Where possible, please contact us by email as our phone lines have been extremely busy. We will get back to you as soon as possible.
For more information and ABTA advice, please click here https://www.abta.com/news/coronavirus-outbreak
Our phone lines are open Monday to Friday 10am -2pm but you can leave a recorded message at any other time. The best form of contact and will be answered out of hours and over the weekend is by email: firstname.lastname@example.org